The Role of an Integrated Quality Management System in Improving Performance in the Port Organization

Abstract The scientific paper aims to present the performance evaluation methods in ports and port organizations contributions that an integrated quality management system can bring. Water transport is most reliable mode of transport, both terms capacity consumption environmental aspects, compared other modes transport. But it cannot function at optimal level without complex permanent on-shore management. have important contribution global thus economy a country open sea. By approaching system, achieve expected planned systemic way quality, environment, logistics supply chain security, etc. analyzes assess organizations, common applied regulations systems advantages brings increasing organizational by preventing losses improving processes using known methodologies globally promoted such as Lean. It also highlights relationship mutual dependence on each other.